Data analysis & CRM Specialist (f/m/d)

Open for Employee Referral
Application deadline: 
Open until filled
Starting date: 
As soon as possible

Central European University (CEU) has an exciting opportunity for an enthusiastic, pro-active, and data-driven professional to join our Student Recruitment Office as Data analysis & CRM Specialist. The position entails foresight, analysis, and data management for CEU’s prospective student pipeline, the technical implementation of the CRM systems, and the execution of scheduled e-mail campaigns targeting prospects and work-in-progress applicants. The role focuses on data analytics and reporting on a wide range of data in order to support the implementation of successful recruitment and conversion strategies and marketing campaigns.


CEU is a private, research university for the social and behavioral sciences and humanities located in Vienna, Austria offering degrees accredited in both Austria and the United States. Several of CEU’s programs rank among the top internationally and we aim to become the best and most impactful English-language university on the European continent. As an institution committed to fostering academic freedom, access to education, diversity, inclusivity, and promotion of open societies, CEU inspires brilliant and talented students to become the next generation of leaders.


Your duties and responsibilities:

  • Conduct robust data analysis to drive student recruitment using a range of data sets, including both qualitative and quantitative data, and interpreting findings to present appropriate conclusions using data visualization to inform mid-course corrections in recruitment strategy and tactical activities
  • Analyze prospect pipeline, application and admission progress on a regular basis and forecasting student enrollment using different models to inform, guide and when needed redirect CEU’s student recruitment activities, including Identifying and reporting on KPIs
  • Provide information, guidance, and relevant staff development to support the effective communication of recruitment business intelligence and management information across the university, including the development of an easy-to-interpret dashboard to share progress with leadership, departments, programs, and other stakeholders engaged in supporting student recruitment
  • Enter, process, maintain, and report on prospect data and recruitment activities in CRM systems, and in connection, managing Google Analytics properties and performing measurements in relation to recruitment campaigns, compiling reports on prospect and applicant data and conversion of outreach activities
  • Work closely with the IT support team to maintain flawless operation of CEU's CRM systems (I.e., SITS, TargetX, etc.) and ensuring data integrity and data consistency of the recruitment databases (such as duplicate matching)
  • Maintain confidentiality and discretion, dealing with information in accordance with GDPR requirements and professional standards, liaising with CEU’s Legal Office on data protection and data handling issues
  • Lead handling and processing, including maintaining various inquiry and event forms
  • Support Communications, Marketing & Outreach (CMO) in managing e-mail marketing campaigns via TargetX and/or other CRM tools and scheduling communication items accordingly
  • Respond to emails and inquiries from prospective students and external partners during peak recruitment periods
  • Assist with other tasks as assigned by Student Recruitment or Communications, Marketing and Outreach leadership.


Your skills and qualifications:

  • Previous experience with CRM systems, data analysis, and visualization skills, including data forecasting, mining, and statistics
  • Excellent Microsoft Office and Excel skills and strong practical ability to manipulate and analyze large and complex datasets
  • Ability to tell simple and persuasive stories using by analyzing complex data for a variety of stakeholders, including non-technical audiences, through effective visually impactful presentations and/or custom dashboards (i.e., Power BI or similar tool)
  • Experience analyzing complex data from a wide range of sources and interpreting outputs appropriately
  • Experience with email marketing tools such as Constant Contact, Mail Chimp
  • Advanced project management skills and ability to manage multiple projects/requests simultaneously with a high degree of accuracy


What CEU offers:

  • International environment
  • Salary supplement for meals
  • Employer contributions to Resaver private pension plan
  • Family support scheme
  • In-house opportunities for job related trainings and workshops


We offer a competitive salary starting from a gross of 40,000 EUR/year. A higher salary is possible if warranted by the candidate’s working experience.

How to apply

Applicants need to submit:

  • CV


Please send your complete application package to including the job code in the subject line: 2023/040.

CEU is strongly committed to the promotion of gender equality and equal opportunities within our institution. Previous training, work experience and/or engagement with matters of equality, diversity and inclusion at the organizational level will be an asset.

Central European University does not discriminate on the basis of—including, but not limited to—race, color, national and ethnic origin, religion, gender and sexual orientation in administering its educational policies, admissions policies, employment, scholarship and loan programs, and athletic and other school-administered programs.

About CEU

One of the world’s most international universities, a unique founding mission positions Central European University as both an acclaimed center for the study of economic, historical, social and political challenges, and a source of support for building open and democratic societies that respect human rights and human dignity. CEU is accredited in the United States and Austria, and offers English-language bachelor's, master's and doctoral programs in the social sciences, the humanities, law, environmental sciences, management and public policy. CEU enrolls more than 1,400 students from over 100 countries, with faculty from over 50 countries.  

In 2019, CEU relocated from Hungary to Austria as the Hungarian government revoked its ability to issue US-accredited degrees in the country. As a result, CEU offers all of its degree programs in Vienna, Austria; and retains a non-degree, research and civic engagement presence in Budapest, Hungary, through its CEU Democracy Institute, the Institute for Advanced Study, the CEU Summer University and The Vera and Donald Blinken Open Society Archives (OSA), and its Hungarian language public educational programs and public lectures.  

For more information, please visit

CEU is an equal opportunity employer.

The privacy of your personal information is very important to us. We collect, use, and store your personal information in accordance with the requirements of the applicable data privacy rules, including specifically the General Data Protection Regulation. To learn more about how we manage your personal data during the recruitment process, please see our Privacy Notice at: (Hungary: Közép-európai Egyetem, Central European University) or (Austria: Central European University, CEU Central European University Private University).