Enrollment Coordinator - Undergraduate Programs

Application deadline: 
Open until filled
Starting date: 
As soon as possible

The Office of Vice President for Enrollment Management, Career Services and Alumni Relations at Central European University invites applications for the position of Enrollment Coordinator.

 

The position plays an important role in helping meet undergraduate enrollment goals. As the primary contact, this enrollment professional is responsible for a positive new student experience by building a relationship with prospective students, applicants and their families by answering questions regarding degree requirements, program research, university policies, and procedures. The Enrollment Coordinator counsels and educates students through the entire enrollment process. The position is based on the university’s Vienna campus. The initial contract is for one year, with the possibility of renewal.

 

Duties and responsibilities:

 

The Enrollment Coordinator will work closely with the Enrollment Officer and serves as an integral member of the extended Enrollment Management team, consisting of Student Recruitment, Admissions and Financial Aid Offices. Focusing on the undergraduate programs, the role requires excellent working relationship with the Dean of Undergraduate Studies’ team.

 

Primary duties include:

 

•Assist prospective students to find the right academic program that meets their needs.

• Conduct individual appointments and group sessions, as well as walk-ins with students, families and counselors.

• Counsel and provide information to prospective and admitted students on university programs, including student experience, administrative processes, as well as eligibility requirements for admission, financial aid, and visa-related matters.

• Participate in educational fairs, information sessions, high school visits and other recruitment activities, as required.

• Collaborate with the undergraduate programs’ staff and faculty to organize presentations, information sessions and recruitment related activities.

• Provide front-line customer services including taking student/parent phone calls and responding to emails, as well as following up on application requirements by phone and email.

• Assist with data entry, reporting and review of the student applications, including the eligibility and academic qualifications.

The team member may be assigned additional tasks or projects based on the needs of the office.

 

Qualifications and skills:

 

Position requires a Bachelor's degree or higher plus one-two years of related experience, or an equivalent combination of education and experience. Excellent verbal and written communication skills in English are essential. Working knowledge of German, as well as advanced Word and Excel skills are required. Previous experience with a university student information system, CRM system, and social media is desirable. Successful candidate must have strong organizational and time management skills. Accuracy, attention to detail and ability to work in a multi-tasking, goal-oriented and multi-cultural environment are important.

 

Compensation:

 

We offer a competitive salary that is commensurate with experience as well as a dynamic and international academic environment. The initial contract is for 1 year with the possibility of renewal.

How to apply

Please submit the following materials in a single pdf document:

  • CV and
  • Cover letter

 

Please send your complete application package to: advert052@ceu.edu - including job code in subject line: 2020/052

About CEU

Central European University (CEU) is a research-intensive university specializing in the social sciences, humanities, law, public policy and management. It is accredited in the United States, Austria and Hungary. CEU's mission is to promote academic excellence, state-of-the-art research, research-based teaching and learning and civic engagement, in order to contribute to the development of open societies. CEU offers bachelor's, master's and doctoral programs and enrolls more than 1,400 students from over 100 countries. The teaching staff consists of resident faculty from over 50 countries and prominent visiting scholars from around the world. The language of instruction is English.

For more information, please visit https://www.ceu.edu/.

CEU is an equal opportunity employer.

The privacy of your personal information is very important to us. We collect, use, and store your personal information in accordance with the requirements of the applicable data privacy rules, including specifically the General Data Protection Regulation. To learn more about how we manage your personal data during the recruitment process, please see our Privacy Notice at: https://www.ceu.edu/recruitment-privacy-notice (Hungary: Közép-európai Egyetem, Central European University) or https://www.ceu.edu/recruitment-privacy-notice-austria (Austria: Central European University, CEU Central European University Private University).