IT Support Specialist

Position: 
Staff
Status: 
Full-time
Application deadline: 
Open until filled
Starting date: 
As soon as possible

The IT Department at Central European University (CEU) invites applications for a full-time IT Support Specialist positions.  The IT Support Specialist will work primarily on CEU’s campus in Vienna. The contract is for one year with the possibility of renewal.

For more information, please visit: https://www.ceu.edu/unit/it.

Duties and responsibilities:

  • Provide high-quality personal, telephone and email support to users experiencing IT issues (problems with hardware, software) in English and Hungarian (German knowledge is advantage)
  • Contribute to the continuous improvement of local IT processes and administrative procedures
  • Administer the life cycle of IT assets
  • Report to the Head of Campus Technology and Support
  • Act as an intermediary / primary contact person between users and IT support

 

Requirements:

  • High school or college degree – IT or AV specialization is an advantage
  • Good communication skills in Hungarian and English (at least intermediate level) – German knowledge is an advantage
  • Excellent IT skills (Windows, Office, basic network and hardware skills)
  • 3+ years' experience with IT support, with AV systems (AV over IP, Dante network) and with educational technology (Panopto, Moodle, Interactive smart screens)
  • Problem-solving skills and ability to work independently when required
  • Microsoft Office365-related knowledge is an advantage
  • Client-oriented mentality

 

Compensation

We offer a competitive salary that is commensurate with experience as well as a dynamic and international academic environment.

How to apply

Applicants need to submit:

  • Resume in English

Please send your complete application package to: advert025@ceu.edu - including job code in subject line: 2020/025

About CEU

Central European University (CEU) is a research-intensive university specializing in the social sciences, humanities, law, public policy and management. It is accredited in the United States, Austria and Hungary. CEU's mission is to promote academic excellence, state-of-the-art research, research-based teaching and learning and civic engagement, in order to contribute to the development of open societies. CEU offers bachelor's, master's and doctoral programs and enrolls more than 1,400 students from over 100 countries. The teaching staff consists of resident faculty from over 50 countries and prominent visiting scholars from around the world. The language of instruction is English.

For more information, please visit https://www.ceu.edu/.

CEU is an equal opportunity employer.

The privacy of your personal information is very important to us. We collect, use, and store your personal information in accordance with the requirements of the General Data Protection Regulation. To learn more about how we manage your personal data during the recruitment process, please see our Privacy Notice at: https://www.ceu.edu/recruitment-privacy-notice