Student Well-Being Assistant

Position: 
Staff
Location: 
Vienna
Status: 
Part-time
Application deadline: 
Open until filled
Starting date: 
As soon as possible

Full- Or Part-Time: Part-time (20 hours/week)

The Dean of Students Office at Central European University (CEU) invites applications for a part-time (20 hours/week) Student Well-Being Assistant position. The initial contract is for one year with the possibility of renewal.

The successful candidate will provide students with information required to satisfy mandatory administrative requirements that are set by the Austrian authorities and adhere to CEU's rules and regulations, focusing on health insurance, well-being, and student family support. The Student Well-Being Assistant will provide high quality service to all enrolled students, in close cooperation with other CEU service units and external partners.

Duties and responsibilities:

  • Assisting students in the arrival and leaving procedures (orientation, registration, gaining insured status).
  • Keeping in contact with the National Health Insurance Fund, Insurers, various Authorities.
  • Maintaining up-to-date student files in the University database, archiving documents.
  • Management of common email account and common office calendar.
  • Drafting, editing, proofreading texts in English & German.
  • Day-to-day administrative assistance to students during office hours and via email/phone communication.
  • Fostering and continuously monitoring the health insurance status of all enrolled students.
  • Assisting students with children regarding insurance and financial benefits, being the main contact for students with children, drafting an annual update on the relevant Student Child Support policy.
  • Knowledge of social media platforms and web content editing, regularly updating unit’s website.
  • Completing tasks on an ad-hoc basis.

Qualifications:

  • College/university degree,
  • Fluency in English & German,
  • Full computer literacy, confident use, and good working knowledge of Office programs is required, as well as some experience with databases,
  • Precision, attention to detail, priority-setting, multitasking, good organizational and interpersonal skills,
  • Creative and problem-solving personality, ability to work independently,
  • Friendly, attentive, and pro-active, customer-oriented attitude,
  • Discretion when dealing with sensitive/confidential information,
  • Intercultural and interpersonal sensitivity.

Main internal stakeholders
All enrolled students (and in some cases their dependents) who are completing their studies in Austria.

Compensation
We offer a competitive gross annual salary of 17.000 EUR, commensurate with experience as well as a dynamic and international academic environment.

How to apply

Applicants need to submit:

  • CV
  • Motivation letter

Please send your complete application package to: advert064@ceu.edu - including job code in subject line: 2021/064.

Central European University does not discriminate on the basis of—including, but not limited to—race, color, national and ethnic origin, religion, gender and sexual orientation in administering its educational policies, admissions policies, employment, scholarship and loan programs, and athletic and other school-administered programs.

About CEU

Central European University (CEU) is a research-intensive university specializing in the social sciences, humanities, law, public policy and management. It is accredited in the United States, Austria and Hungary. CEU's mission is to promote academic excellence, state-of-the-art research, research-based teaching and learning and civic engagement, in order to contribute to the development of open societies. CEU offers bachelor's, master's and doctoral programs and enrolls more than 1,400 students from over 100 countries. The teaching staff consists of resident faculty from over 50 countries and prominent visiting scholars from around the world. The language of instruction is English.

For more information, please visit https://www.ceu.edu/.

CEU is an equal opportunity employer.

The privacy of your personal information is very important to us. We collect, use, and store your personal information in accordance with the requirements of the applicable data privacy rules, including specifically the General Data Protection Regulation. To learn more about how we manage your personal data during the recruitment process, please see our Privacy Notice at: https://www.ceu.edu/recruitment-privacy-notice (Hungary: Közép-európai Egyetem, Central European University) or https://www.ceu.edu/recruitment-privacy-notice-austria (Austria: Central European University, CEU Central European University Private University).