FAQ: Budget and Finance Office

1. Where is the Student Section of the Budget and Finance Office located?

1051 Budapest, Jozsef Attila street 24, 2nd floor, room 208/209.

2. What are the opening hours of the Student Section of the Budget and Finance Office?

The opening hours of the Student Section of the Budget and Finance Office (Student Financial Issues / Grants Management) are the following: Monday-Thursday: 1:00 PM - 4:00 PM.

3. What kind of issues does the Student Section of the Budget and Finance Office deal with?

STUDENT FINANCIAL ISSUES|

Tuition and other Fees, General deposit, Bank account number modification

GRANTS MANAGEMENT|

Travel and Research Grants Management

4. What is the role of the Budget and Finance Office (BFO)?

The Budget and Finance Office is the office where various payments are disbursed. If you expect to receive any scholarships, check first if the payment is initiated by the Financial Aid Office or your department.

5.  How will I receive my stipend?

The stipend recipients have to fill in the online matriculation form to be able to collect the stipend payable for the 1st month of studies at Nador 9 Cash Desk in its opening hour (see point 8).  The stipends, payable for the 2nd month of studies and on, are transferred to the recipients' bank account. According to the Financial Aid and Student Fee Payment Regulations, the EUR stipend recipients are required to have a EUR bank account on their own names.

6. When is the stipend paid?

According to the Financial Aid and Student Fee Payment Regulations the monthly stipend is transferred to the students' bank account by the 4th day of each month.

7. I am a 2nd year student, how and when do I receive my stipend?

Once your program has officially started, please go to the Cash Desk to pick up your September stipend.  The stipend will be provided in cash for the month of September only. 

8. What are the opening hours of the Cash Desk and where is it located?

The opening hours of the Cash Desk are the following: Monday - Friday: 10:00 AM - 12:00 PM and 1:00 PM - 3:00 PM. The Cash Desk is in the Nador 9, Monument Building, in the basement.

9. Which is the best bank in Hungary/Austria? Does CEU recommend any banks?

CEU does not endorse or recommend the services of any banks either in Hungary or in Austria. 

10. What do I need to open a bank account in Hungary?

You need to visit the selected bank in person. Some of the banks allow non-Hungarian citizens to open a bank account by presenting a valid and original passport. Copy or the photo of your passport is not accepted. Other banks might require a valid residence permit too. If you are a non-EU citizen you will most probably need to present both your passport and residence permit in all banks. If you decide to open a bank account with special conditions offered to CEU students, you will also need to present your CEU student ID card. The bank account opening process and requirements may vary depending on the bank. For more information, contact the bank you prefer.

11. What do I need to open a bank account in Austria?

You need to visit the selected bank in person. Some of the banks allow individuals to open a bank account by presenting a valid and original passport. Copy or the photo of your passport is not accepted. Other banks might require a valid residence permit too. If you are a non-EU citizen you will most probably need to present both your passport and residence permit in all banks. If you decide to open a bank account with special conditions offered to CEU students, you might need to present your CEU student ID card. The bank account opening process and requirements may vary depending on the bank. For more information, contact the bank you prefer.

12. What does ATM stand for?

ATM is the abbreviation for Automatic Teller Machine which allows you to withdraw cash and receive updated bank account balances.

13. The ATM in the lobby of CEU is not working. Where should I go?

The ATM in the Nádor 9. building is owned and operated by CIB Bank. The bank is informed automatically in case of  any mailfunctioning. While the ATM’s normal operation resumes, you could use the following ATM’s nearby CEU’s campus:

  • CIB Bank, Szent Istvan korut 15
  • CIB Bank, Bajcsy-Zsilinszky Endre ut 5-7
  • K&H Bank, Arany Janos utca 20
  • OTP Bank Headoffice, Nador utca 16 
  • OTP Travel (OTP ATM), corner of Nador utca and Arany Janos utca

If you experience any problem while using the ATM on CEU’s campus please call the Non-Stop call center of CIB Bank: CIB24 - 06 40 242 242 or visit the main branches of the CIB Bank (Szent Istvan korut 15 OR Bajcsy-Zsilinszky Endre ut 5-7).

CEU Contact: Budget and Finance Office - Student Section, BoborT@ceu.edu, ext. 2056. Office hours:  Monday-Thursday: 1:00 PM - 4:00 PM.

14. What should I do if the CIB ATM in the lobby of CEU does not withdraw the money requested but the amount is deducted from my bank account?

File a claim with your card company or your bank. Inform them about the technical problems happened. It is important to keep the transaction slip safe since it shows the transaction reference number which you most probably will need to provide to your bank. Please note that the banking refunding process might take a few days.  The number of days might vary depending on which bank your account is kept in.

15. What does PIN stand for?

PIN stands for the Personal Identification Number which is a security code for verifying your identity. It is a secret number that you received together with your bank card. It allows you to withdraw cash or to make purchases at a store.Similarly to a password, your PIN should be kept secretly since it gives access to important services like cash withdrawal. Never keep your PIN and your bank card on the same place. Do not provide the PIN to devices other than an ATM or the bank card-reading devices used in stores.

16. What can I do if I am outraged by some of the fees charged by the banks in Hungary/Austria?

The fees charged to your bank account have to be in line with the current conditions of your bank account package. If the bank overcharged you, contact the Customer Service of the bank for getting information about the further steps you should take.

17. Where can I use my bank card?

Whether a bank card is accepted online or at a store depends on the payment network (Visa, MasterCard, etc.) it belongs to. The logo of the card company is shown on your bank card. It can be used wherever you see the same logo while purchasing.

18. Do I need to handle my bank card with care?

All the information on the bank card is stored on the black magnetic strip on the back of the card. Do not store it near objects, devices having a magnetic field: mobile phones, speakers, refrigerators, conveyor belts in stores, etc. If the magnetic strip is damaged, the bank card is invalid and it needs to be replaced.

19. What should I do if I lose my bank card?

Contact your bank immediately once you notice that your bank card is missing. The sooner you act the more you could prevent unauthorized transactions on your card.

20. What are the most common fees associated with the bank card?

Replacement of the bank card, new PIN code, bank card blocking fee. These fees might be higher for bank cards that are linked to bank accounts kept in EUR, USD or any other currency.

21. What should I do if I notice that some money disappeared from my bank account?

If after checking your bank account carefully you discover that a certain amount of money is missing, immediately contact your bank and follow their instructions. 

22. Who is considered as Non-Scholarship Student?

A student who does not receive any stipends from CEU (either a  Full fee-paying student or a Partial or Full tuition award recipient).

23. Do I need to open a bank account in Hungary/Austria if I am a Non-Scholarship student?

It is optional. Consider the factors that are important for you and then decide according to your preference.

24. When I wanted to open an account, they gave me a lot of papers in Hungarian/German to sign. Is that safe?

If you feel uncomfortable with signing papers in Hungarian/German, ask the bank to provide you the forms in English.

25. Can I get a credit card in Hungary/Austria?

The conditions for applying a credit card may vary depending on the banks. For example they might require you to submit various documents, certificates or to have a net monthly income equaling the current gross minimum wage. Please contact the preferred bank about the conditions of obtaining a credit card.

26. Can I have a bank card from my Hungarian/Austrian bank?

Yes, you can. Various types bank cards are available both in Hungary and Austria. Make sure you choose the one that fits your needs the best, whether you need the card for domestic or international use. Please contact the preferred bank for more details.

27. In Hungary/Austria, can I use the card I have from a bank in my home country?

Yes. Please note that you can withdraw HUF or EUR only from the ATMs. That might have a high bank fee so avoiding these extra bank charges in the long run please consider opening a local bank account and obtaining a bank card.

28. Which is better: to have money transferred into my Hungarian/Austrian account or to use the card I have from my home country?

It may vary on depending the banks. Gather all information from your own bank about the charges and commission fees and select the less expensive payment method.

29. How and where do I pay tuition?

On-line payment is the preferred payment method. Wire transfer in EUR is also acceptable.

30. Can I pay tuition in a currency other than EUR?

All fees can be paid in EUR only.